Lost & Found

On Friday night, I happened upon a round polished stone necklace that had fallen off a woman's neck on the 5:20 LE out of Union. She had rushed to exit the train at Scarborough losing the necklace as she flew down the aisle.
I brought it into the Lost & Found at GO Customer Service in Union Station this morning.

Ay yi yi papi!

People who lose stuff are a hot mess!

There were three people in line in front of me and at the window was a woman, clearly distressed. She had left her Blackberry on a GO bus Friday night. The CSR was patiently and politely explaining to this woman that Friday's "collection" hadn't been couriered in yet. I was impressed at the courier part. GO pays to have your lost stuff sent to Union. Impressive. Yet, at the same time, explains the steady GO fare increases. If I had it my way, I'd send everything back to Union on a train, or bus. Right?

Anyhoo ...

This woman was convinced the CSR was lying and was trying to fit her upper torso through the wicket window to see what was in the red bins partially hidden by a door.

"Are you sure you don't have a red Blackberry Model ####, version XXXX, with a small scratch on the screen?" implored the lady.

The CSR says no and tells her again that Friday's items aren't in yet.

"Are you sure? Can I look at the bins myself?" asks the lady.

The CSR tells her no.

"How do you know I've come here to claim something and someone else won't claim my Blackberry?" asks the lady. The CSR tells her everything is itemized and tagged with as much information gleaned as possible from the person or employee who found it, so the person claiming the item would have to at least match some of the information, such as which bus, which train.

"Can you call me at work the second you see it?" asks the lady.

The CSR tells her she has to come back.

This makes the lady aggravated and she begins to angrily shove items back into her purse.

Good Christ, woman. It's not anyone else's fault you can't keep track of your shit. There's no need to put on a huff and puff show. It ain't impressing me and I'm certain the CSR doesn't need to watch your show either.

I just want to drop off this damn necklace and you're holding up the damn line with all your posturing.