Monday, January 20, 2014

Friday's comedy of errors

On the Lakeshore East, there was a service suspension sometime before 3 pm. I know this because two co-workers whose text message alerts actually work told me.

Remember how I signed up for them there text alerts several weeks ago? I haven't received a single one. I have checked and double checked and I'm on the list. This must be personal.

I set up a separate notification account under my work email address - it's been nothing but crickets.

My Rogers account gets the emails, albeit in comical delay.


Above is the mail sort - newest first.


Yay! Service has been restored.


Boo! Service has been suspended.

Wait. What?! AGAIN?

I was still at work when I got the suspension email. Now I believe GO is just messing with me.  My co-workers were getting ready to leave and were showing me real-time text messages that proved the emails wrong and that service had been restored long before these emails arrived.

I'll be calling GO today. I didn't make this personal but somebody did.

6 comments:

  1. SquigglesJanuary 20, 2014 at 10:02 AM

    Interesting. I signed up for the text alerts as well. I have always had the email alerts at my work and personal email. Those are the only ones I received on Friday. I even went back to my phone and double checked that I didn't miss them.

    ReplyDelete
  2. C.J. SmithJanuary 20, 2014 at 10:46 AM

    It's personal!!!

    ReplyDelete
  3. GeorgeJanuary 20, 2014 at 12:53 PM

    Odd. I get alerts on time all the time.

    You got enemies messing with your head there CJ.

    ReplyDelete
  4. C.J. SmithJanuary 20, 2014 at 3:50 PM

    Haven't had a chance to call GO yet but this is totally personal. My number *is* on the site.
    They're out to get me, I tell you (as I fashion my tin foil hat).

    ReplyDelete
  5. MATTJanuary 20, 2014 at 3:59 PM

    There's no rhyme or reason to it. I got the two text messages, relatively on time, in the appropriate order. Then I got the "service resumed" email, well after I was notifed by text that service resumed. About an hour later, I got the "service suspended" email.

    It's not just CJ.

    At this point, when shit goes south with GO's scheduling, I look forward to seeing if the texts/emails will come close together, in the correct order, etc.

    ReplyDelete
  6. SquigglesJanuary 20, 2014 at 4:09 PM

    My number is on the site too, and I never received the text messages! I have always received the email alerts, but not always at the same time or on time.

    Probably should have re-read my comment before I submitted. This is why I should institute a no-comment-before-caffeine rule.

    Maybe it has to do with when you added a # to your profile. I did it on the same day and did NOT receive an alert. Maybe it is something that should have been done a year or two ago for it to work?

    ReplyDelete

This website is not only read by GO Transit passengers, but also by employees of various transit agencies across Canada and the US, members of the media and enjoys an audience from around the world. Please take that into consideration.

You can remove your comment but a copy of that comment is retained by the software and is immediately available to the editor.

ThisCrazyTrain.com's commenting rules are simple: If you make an overly offensive comment (racist, bigoted, etc.) or go waaaay off topic, your comment will be deleted. Please conduct yourself accordingly.