Hear that squeak? That's the "hamster" wheel at Metrolinx. It needs a little oil, I'm afraid

Back in December Metrolinx sent out word they were looking for a Lakeshore East commuter to sit on GO Transit's Customer Service Advisory Committee.

One of my readers, M.S., applied.

Here's what happened:

From: (Someone Important)@metrolinx.com
To: M.S. (email address withheld)
Subject: Your resume
Date: Wed, 18 Dec 2013 16:04:33 +0000

Dear (Name withheld),

Thank you for your interest in Employment Opportunities with Metrolinx. In the event you have not already done so, and to ensure your consideration, please visit the Careers page of our website at www.metrolinx.com and submit your resume as per the instructions found at the bottom of each posting. Should you be one of the candidates selected for an interview or further assessment, we will contact you to make the appropriate arrangements. Once again, I'd like to thank you for your interest in joining Metrolinx, and wish you the best of luck.

Regards,
(Someone Important)
Staffing Services, Human Resources
____________________________________________

From: M.S.
Sent: Thursday, December 19, 2013 12:37 PM
To: (Someone Important)
Subject: RE: Your resume

Dear (Someone Important),

Thank you for your response. I hadn't applied for a position with Metrolinx but was attempting to apply for the open position for a LSE rider to sit on GO Transit's Customer Service Advisory Committee. I followed the details on the GO Transit website and used the email address provided.
If you could forward my application for that position to the appropriate person, that would be greatly appreciated.

Best regards,
M.S.
____________________________________________

From:  (Someone Important)@metrolinx.com
To: M.S. (email address withheld)
Subject: RE: Your resume
Date: Thu, 19 Dec 2013 18:00:47 +0000

Hi M.S.,

We do not handle recruitment for LSE rider to sit on GO Transit’s Customer Service Advisory Committee.
I would suggest visiting this link http://www.metrolinx.com/en/contactus/ and type in your inquiry and our Customer Contact Centre will be able to assist you.

(Someone Important)
Staffing Services, Human Resources
____________________________________________

From: M.S.
Sent: Thursday, December 19, 2013 3:39 PM
To: (Someone Important)
Subject: RE: Your resume

Hello again.

Thank you for your follow up. After reviewing my emails that I sent regarding LSE rep position, I can confirm that I sent them to csac@gotransit.com.
Therefore, I'm a little confused how you ended up with my information.
I've since applied via regular mail.

Thanks again.
M.S.
____________________________________________

From: (Someone Important)@metrolinx.com
To: M.S. (email address withheld)
Subject: RE: Your resume
Date: Thu, 19 Dec 2013 21:19:29 +0000

Hi M.S.,

I received your resume via mail.
Either way, good luck and happy holidays to you!

(Someone Important)
Staffing Services, Human Resources

Something to note, if you're still reading, M.S. never sent in a resume, only a letter.

from:		MS
to:		"Cindy (Cj) Smith"
date:		Sun, Jan 12, 2014 at 2:55 PM
subject:		Re: FW: Your resume - UPDATED THREAD

Hi CJ.

Thought I'd give you an update. I've heard squat from GO or Metrolinx about the CSAC position. I've sent follow up emails and nothing. I tried sending a message through their website and the link was broken. I posted a message on their Facebook page. Nothing.

I'm beginning to think the committee doesn't exist. It's all smoke and mirrors. Maybe.

I'm too busy this month to even try again. If I hear from someone, I'll let you know.

M.S.