The first few times I attempted to get a refund there was no issue, now they've done this to me twice where the Rep on the train has said 15 minute delay and the claim has been rejected.
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Yeah. That sounds about right.
ReplyDeletewhy am i not surprised at all?
ReplyDeleteEither this employee is incompetent or GO transit is engaging in a shell game as to what qualifies as a refund.
ReplyDeleteA little from column A, a little from column B
ReplyDeleteThe first few times I attempted to get a refund there was no issue, now they've done this to me twice where the Rep on the train has said 15 minute delay and the claim has been rejected.
ReplyDeleteI think it's chintzy on Metrolinx part.
Just as a follow up to this post, my claim was approved once they resubmitted it so it pays to follow up
ReplyDelete