I will congratulate Josh on one thing, not being afraid to reply to honest questions on Twitter.
He's replied to a few of them, straight language and easy to understand.
He's even attempted to reply to complicated Presto Card question about starting and ending trips.
Great guy and should be commended!
Way better than others at Metrolinx who clam up when you ask a question that can't be answered with a 10 time approved scripted answer or have to apologize for an incident.
But seriously, PRESTO needs to provide a way for folks who can't "read" the signage or the pamphlet a means at the terminal to get the information they need.
I've been told this will be happening. No one can provide a date. I have no idea how a provincial agency can't have a timeline for customers they can share.
You're right, Josh is not to blame for this. I'd thought I'd provide some kudos to him for being helpful.
I'm surprised...er...k...I'm not surprised that a provincial agency is probably not adhering to the AODA compliance laws on this. After all, why would a provincial agency need to be in compliance with a provincial law?
I have often wondered how someone who is 100% blind can find a braille sign. I realize that most legally blind people have some vision but still I wonder. Do they use a highly contrasting colour to make it stand out?
I have 3 friends with MS and one with MD so I have become much more aware of handicap accessibility. I particluarily love the door open buttons that are placed behind a planter or sign or have the door hit you in the face when it opens.
Also near the top of my list are washrooms that require 3 very tight right angle turns to enter, 25 point turn anyone. Then the soap container and paper towel or electric dryer are located so you have to stretch across the counter to reach them.
Anyone who designs or approves these installations should be tied into a wheel chair with only one hand free, restricted to 30 cm of mobility and then use their proposed installation and not be let out until they succeeded. Things would improve quickly.
A few years ago a contractor was installing new seats at Brampton GO station. I asked him why he was putting the bench right under the open door button. He replied that he was told to put them where the old ones were. I pointed out the problem with location and he said he would look into it.
When I came back the next day the bench was 1 m away from the door and centred under the window where it actually looked better. Some times you just need to point out problems and people can adapt, then again he wasn't a high level bureaucrat.
This website is not only read by GO Transit passengers, but also by employees of various transit agencies across Canada and the US, members of the media and enjoys an audience from around the world. Please take that into consideration.
You can remove your comment but a copy of that comment is retained by the software and is immediately available to the editor.
ThisCrazyTrain.com's commenting rules are simple: If you make an overly offensive comment (racist, bigoted, etc.) or go waaaay off topic, your comment will be deleted. Please conduct yourself accordingly.
I will congratulate Josh on one thing, not being afraid to reply to honest questions on Twitter.
ReplyDeleteHe's replied to a few of them, straight language and easy to understand.
He's even attempted to reply to complicated Presto Card question about starting and ending trips.
Great guy and should be commended!
Way better than others at Metrolinx who clam up when you ask a question that can't be answered with a 10 time approved scripted answer or have to apologize for an incident.
I'm definitely not poking at Josh here.
ReplyDeleteBut seriously, PRESTO needs to provide a way for folks who can't "read" the signage or the pamphlet a means at the terminal to get the information they need.
I've been told this will be happening. No one can provide a date. I have no idea how a provincial agency can't have a timeline for customers they can share.
You're right, Josh is not to blame for this. I'd thought I'd provide some kudos to him for being helpful.
ReplyDeleteI'm surprised...er...k...I'm not surprised that a provincial agency is probably not adhering to the AODA compliance laws on this. After all, why would a provincial agency need to be in compliance with a provincial law?
This comment has been removed by a blog administrator.
ReplyDeleteTry writing your comment without being a patronizing jerk and maybe I'll extend you the courtesy of publishing it.
ReplyDeleteTry writing your comment without being a patronizing jerk and maybe I'll extend you the courtesy of publishing it.
ReplyDeleteWe heard you the first time. Heheheheh
ReplyDeleteI have often wondered how someone who is 100% blind can find a braille sign. I realize that most legally blind people have some vision but still I wonder. Do they use a highly contrasting colour to make it stand out?
ReplyDeleteI have 3 friends with MS and one with MD so I have become much more aware of handicap accessibility. I particluarily love the door open buttons that are placed behind a planter or sign or have the door hit you in the face when it opens.
Also near the top of my list are washrooms that require 3 very tight right angle turns to enter, 25 point turn anyone. Then the soap container and paper towel or electric dryer are located so you have to stretch across the counter to reach them.
Anyone who designs or approves these installations should be tied into a wheel chair with only one hand free, restricted to 30 cm of mobility and then use their proposed installation and not be let out until they succeeded. Things would improve quickly.
A few years ago a contractor was installing new seats at Brampton GO station. I asked him why he was putting the bench right under the open door button. He replied that he was told to put them where the old ones were. I pointed out the problem with location and he said he would look into it.
When I came back the next day the bench was 1 m away from the door and centred under the window where it actually looked better. Some times you just need to point out problems and people can adapt, then again he wasn't a high level bureaucrat.