Tuesday, March 31, 2015

ICYMI: More about those record GO train service guarantee refunds

GO Transit issues record refunds during February cold snap

The harsh winter has been costly for Metrolinx, forcing it to issue a record $265,000 in refunds last month based on its fledgling GO Transit on-time guarantee. That’s an increase of 69 per cent over the $156,617 returned to riders in February 2014. The past two winters have taxed GO's on-time performance, with January delivering a…

3 comments:

  1. BickyMarch 31, 2015 at 1:01 PM

    I think I've claimed twice this winter. Most of the time, I didn't have any delays.

    With luck like that, I should go buy a lottery ticket. Ha ha!

    ReplyDelete
  2. AnonymousMarch 31, 2015 at 6:51 PM

    More fodder to help them hose commuters an additional 5% next year...

    ReplyDelete
  3. J. AllanApril 1, 2015 at 5:36 AM

    Seems to me that the refunds aren't hurting their bottom line much. $2 million refunded on ~$120 million in revenue since 2012?

    Either not enough people are applying for a refund, or the trains really do run on time for the vast majority of trips.

    ReplyDelete

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