Monday, June 1, 2015

So much for improved communication

from:PR
to:"cj@thiscrazytrain.com"
date:Sun, May 31, 2015 at 2:00 PM
subject:GO Bus Cancellation

 Hi CJ,

My sister left my place heading towards Union to catch the Go Bus to Brampton. She checked the site, the "service at a glance" on the main page stated that all buses are on time (I have a screen capture image below). 



Getting to Union, she finds out most buses are not running and she has to take the Lakeshore West train to Port Credit and connect to a bus to Brampton.
The main page has no mention of this as well (neither does their twitter).

I really think GO needs to be more clear with their customers. 

Just wanted to give you a head's up.

Thanks!

2 comments:

  1. AnonymousJune 2, 2015 at 1:20 PM

    @PR - I'm assuming you contacted GO Transit about this? (Nothing gets done if we don't complain...:) )

    ReplyDelete
  2. Tal HartsfeldJune 3, 2015 at 12:00 PM

    That's always the problem with society: Communication is so bad.
    And, thanks to the marvels of advanced technology misinformation and distorted facts travels even faster and farther than it ever has in times past.

    ReplyDelete

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