Thanks CJ for flagging this. I’m glad your reader brought it to my attention.
There’s lots in it to investigate but please let your readers know that I have staff looking into it to track down the causes and will ensure there are remedies in place.
I’ll get back to you as soon as possible.
Thanks again.
Matt Baynie, VO
GO Operations
10 comments:
Now that /// that is impressive ///
Do you see now why people feel you get stuff done? And why sometimes we feel you let us down (re: platform changes and not following up with concerns about people getting killed)
Are you serious? Or trolling?
See, I read that as Anon's first question as serious.
The second one is where things fall apart.
But, I agree, this is why people think you get stuff done! Way to go!
All I do is bring awareness.
I'm not commenting further on platform changes.
Thank you for looking into these issues, Mr. Baynie. This story is just one of several that CJ was kind enough to post. Please do visit us on Route 12 when you can.
Social media is transformative when harnessed. Don't feed the trolls.
The Bay concourse is closed...there's no food or drink to be found anywhere (well, anywhere easily accessible) and people are STILL talking about platform changes???
Some people just can't move on.
I get a Twitter response about the school stops being an error and now 24hrs later still on the website under changes. https://twitter.com/crash8668/status/634207012847534080
Mr. Baynie,
Why were schedules removed from Route 12? Ref.http://bit.ly/1N6Y2bF (copy/paste to browser address bar)
How is this an improvement to service?
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