Better late than never for a feel good Go Transit Lost & Found story!

This past weekend I received a DM on Twitter asking if I had the chance to read an email a person had sent me regarding GO RER and Toronto Mayor John Tory. I did not recall said email and decided to scroll through my Gmail spam folder and stumbled across not only the email in question, but also this email from MS who forgot his Apple laptop on the train back in July.

I suspect emails from readers found their way into spam due to the filters and mail rules I have set up to avoid Black Friday, Cyber Monday and Boxing Day emails. I apologized to MS who was very understanding. I also apologize to others whose emails were trapped.

from: MS
to: cj@thiscrazytrain.com
date: Jun 13, 2018, 1:37 PM
subject: Love for Go Transit: Backpack with MacBook Pro returned intact

Hi CJ,

I found your blog when googling about GoTrain lost & found histories. I like your blog a lot. I've lived in Canada for ~8 years and never used Go trains until last weekend. My family and I (wife, one 3-yrd old and a 2-weeks baby) recently moved to Whitby and decided to try the Go Train to go to the aquarium on Saturday along with my inlaws that are visiting. I work as a software engineer and sometimes we need to be 'on call' in case systems break. I was on call so I took my laptop with me. A new MacBook pro 2017. On the way back, while chasing my kid (who was excited about riding the train and going up and down the stairs) I left my backpack on the upper level seat while chasing my kid downstairs. We arrived to Whitby and checked the seats so we don't forget anything (we were all sitting on the lower level), wife, inlaws, newborn baby, my 3-yrd old, stroller, diaper bag, etc; but as you can guess, forgot my backpack in the upper level!

Needless to say it's a horrible situation. I'm 3 months into this new job and I lose the laptop! never happened to me in my life and just had to happen as I start a new job. I filed the lost & found report online that night, visited them on Sunday at Union Station and they said there was nothing else to do but wait. My backpack contained not only the laptop but also charger adapter, accessories, airpods, etc; Finally, they called me back Monday 2pm to tell me it was found!

It's a shame there's no reward for whoever found it and returned it. I'd gladly had paid a reward to whoever did this, even if people don't do it for the money, it's a huge favor done to those of us who accidentally forgot something and perhaps being able to share a reward and/or thank you note would encourage more people to report/return lost items.

Anyways, I figured this success story could help anxious people like myself when they wander at 3am in the morning if they'll see their lost items again.

Attached pic of the most important returned item.

Cheers!

MS