GO Transit issues record refunds during February cold snap
The harsh winter has been costly for Metrolinx, forcing it to
issue a record $265,000 in refunds last month based on its fledgling GO Transit on-time guarantee. That’s an
increase of 69 per cent over the $156,617 returned to riders in February 2014. The past two winters have taxed GO's on-time performance, with January delivering a…
3 comments:
I think I've claimed twice this winter. Most of the time, I didn't have any delays.
With luck like that, I should go buy a lottery ticket. Ha ha!
More fodder to help them hose commuters an additional 5% next year...
Seems to me that the refunds aren't hurting their bottom line much. $2 million refunded on ~$120 million in revenue since 2012?
Either not enough people are applying for a refund, or the trains really do run on time for the vast majority of trips.
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